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CCNA INTRO Exam Certification Guide (CCNA Self-Study, 640-821, 640-801)

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CCNA INTRO Exam Certification Guide (CCNA Self-Study, 640-821, 640-801)


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  • Text developed from an exclusive access to course from Cisco Systems.
    • Ensures up-to-date coverage of the new CCNA INTRO 640-821and part of the CCNA 640-801 Exams released in 2003 with information from the source-available to NO OTHER PUBLISHER.

  • CD-ROM Based Testing Engines including simulation-based questions.
    • Prepares students for exam time by simulating exam conditions and measuring readiness.

  • NetSim for CCNA, Learning Edition Network Simulation Software.
    • Helps students gain hands-on experience, improving their understanding of how network concepts are applied in the real world.

  • Modular writing style.
    • Breaks concepts down into easy-to-absorb blocks of information.

  • Pre- and post-chapter questions.
    • Helps students review concept retention and comprehension of chapter topics.


  • Copyright 2004
  • Edition: 1st
  • Book
  • ISBN-10: 1-58720-094-5
  • ISBN-13: 978-1-58720-094-6

The official self-study test preparation guide for the Cisco CCNA INTRO exam 640-821

Master CCNA INTRO exam topics, including:

  • TCP/IP and OSI networking models
  • Operating Cisco routers and LAN switches
  • LAN switching basics, VLANs, and Trunking
  • IP addressing and subnetting
  • Basic router configuration and operation
  • Discovering information about an IP network
  • Dynamic routing protocols
  • Analog modems, PAP/CHAP, DSL and Cable

CCNA INTRO Exam Certification Guide is a best-of-breed Cisco® exam study guide that has been completely updated to focus specifically on the objectives for the CCNA INTRO exam. Senior instructor and best-selling author Wendell Odom shares preparation hints and test-taking tips to help you identify areas of weakness and improve both your conceptual and hands-on knowledge. This new edition is organized in a modular fashion, segmenting larger chapters into smaller, more easily digestible components. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.

CCNA INTRO Exam Certification Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and allow you to decide how much time you need to spend on each section. Chapter subject lists and Foundation Summary tables make referencing easy and give you a quick refresher whenever you need it. Challenging chapter-ending review questions help you assess your knowledge and reinforce key concepts. Scenario-based exercises help you think about exam objectives in real-world situations, thus increasing recall during exam time.

The companion CD-ROM contains a powerful new testing engine that allows you to focus on individual topic areas or take complete, timed exams from INTRO or unified CCNA test banks. The assessment engine also tracks your performance and presents feedback on a module-by-module basis, providing question-by-question remediation to the text and laying out a complete study plan for review. The CD-ROM also includes a wealth of hands-on practice exercises and a copy of the Boson NetSim™ for CCNA INTRO, Learning Edition, network simulation software that allows you to practice your hands-on skills in a virtual lab environment that has been customized for the labs in the book. The supporting website keeps you fully informed of any exam changes.

Well-regarded for its level of detail, assessment features, and challenging review questions and hands-on exercises, this book helps you master the concepts and techniques that will enable you to succeed on the exam the first time.

CCNA INTRO Exam Certification Guide is part of a recommended study program from Cisco Systems® that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining.

Companion CD-ROM

The CD-ROM contains more than 400 practice questions for the ICND, INTRO, and CCNA exams, including simulation-based questions. Also contains hands-on exercises and a customized copy of the NetSim LE network simulation software.

CD-ROM test engine powered by www.boson.com. Boson Software is a Cisco Learning Partner.

This volume is part of the Exam Certification Guide Series from Cisco Press®. Books in this series provide officially developed exam preparation materials that offer assessment, review, and practice to help Cisco Career Certification candidates identify weaknesses, concentrate their study efforts, and enhance their confidence as exam day nears.



Version 1.6 and beyond of the CD-ROM has a new Check For Updates feature. If you have version 1.6 of the CD-ROM or later, simply click on "Check for Updates" in the toolbar of the exam menu to download the latest patch. Please be sure to use this feature every time you open a particular exam. This will ensure that you have the latest testing information.

The Eighth Printing and beyond of the CCNA INTRO Exam Certification Guide includes the content below. To determine which printing you have, please check the Copyright page in the front of the book.

CCNA INTRO Exam Certification Guide Enhancements
New Appendix D: CCNA INTRO Exam Updates (PDF)
This document provides new materials clarifying and expanding upon topics that give readers the most problems when taking the exams.

Updated Test Engine/CD-ROM Patch
An additional 100+ CCNA practice questions follow a more challenging, interpretive multiple-choice format to make the practice test more like the real exam.

The patch will update the content on the CCNA INTRO Exam Certification Guide CD-ROM test engine and NetSIM for CCNA, Learning Edition to the most current version of the software. If your CD-ROM is labeled version 1.7, there is no need to download this patch; you have the most up-to-date version.

For the test engine patch to take effect, you must have the previous version of the software installed on your computer. The patch will update this software first, and it will then attempt to update the NetSim software. If the NetSim software is not installed, you will receive a message stating that you have to have this software installed for the patch to be applied. This will not impact the installation of the test engine patch. If you are only interested in updating the NetSim software that came on your CD-ROM, you will still need to have the test engine software installed for the NetSim patch to take effect.

INTRO Patch [Please note: This file is 77 MB and takes approximately 8 1/2 minutes to download when using a T1 connection.]

Please contact information@ciscopress.com with any questions about the patch.

Boson NetSim LE Functionality and Supported Commands (Word doc)

Sample Content

Online Sample Chapter

Fundamentals of IP for the CCNA INTRO Exam #640-821

Downloadable Sample Chapter

Download - 847 KB -- Chapter 5: Fundamentals of IP

Table of Contents



 1. Introduction to Computer Networking Concepts.
 2.The TCP/IP and OSI Networking Models.
 3. Data Link Layer Fundamentals: Ethernet LANs.
 4. Fundamentals of WANs.
 5. Fundamentals of IP.
 6. Fundamentals of TCP and UDP.


 7. Operating Cisco Routers.
 8. Operating Cisco LAN Switches.


 9. Cisco LAN Switching BasicsChapter.
10. Virtual LANs and Trunking.
11. LAN Cabling, Standards, and Topologies.


12. IP Addressing and Subnetting.
13. Basic Router Configuration and Operation.
14. Introduction to Dynamic Routing Protocols.

V. Wide-Area Networking.

15. Remote Access Technologies.


16. Final Preparation.


Appendix A: Answers to the "Do I Know This Already?" Quizzes and Q&A Sections.
Appendix B: Decimal to Binary Conversion Table.
Appendix C: Using the Simulation Software for the Hands-on Exercises.


Download - 242 KB -- Index



Errata -- 60 KB

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