Brilliant Communication Skills: What the best communicators know, do and say
- By Gill Hasson
- Published Dec 6, 2011 by FT Press.
Book
- Sorry, this book is no longer in print.
Description
- Copyright 2012
- Edition: 1st
- Book
- ISBN-10: 0-273-76174-9
- ISBN-13: 978-0-273-76174-7
Learn and practice the powerful skills of good communication to get the very best from relationships both at work and home.
Clever tips, techniques, practical pointers and real life examples will help you boost and polish your communication skills as you learn the best ways to say what you mean to get what you want.
Sample Content
Table of Contents
Part 1
Chapter 1
What is communication? Knowing your communication style
Chapter 2
Confident communication
Chapter 3
Active listening and skilful questioning
Chapter 4
Reading between the lines; feelings, emotions and attitudes
Chapter 5
What to say, how to say it.
Chapter 6
Put it in writing
Part 2
Chapter 7
Putting it into practice
More Information
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