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Agile Career Development: Lessons and Approaches from IBM
- By Mary Ann Bopp, Diana Bing, Sheila Forte-Trammell
- Published Aug 17, 2009 by IBM Press. Part of the IBM Press series.
Book
- Sorry, this book is no longer in print.
Description
- Copyright 2010
- Edition: 1st
- Book
- ISBN-10: 0-13-715364-3
- ISBN-13: 978-0-13-715364-0
Supercharge Performance by Linking Employee-Driven Career Development with Business Goals
How do you make career development work for both the employee and the business? IBM® has done it by tightly linking employee-driven career development programs with corporate goals. In Agile Career Development, three of IBM’s leading HR innovators show how IBM has accomplished this by illustrating various lessons and approaches that can be applied to other organizations as well. This book is for every HR professional, learning or training manager, executive, strategist, and any other business leader who wants to create a high performing organization.
“In the 21st century, there will be an increasing competitive need for any company to operate as a globally integrated enterprise that can effectively develop and then tap the skills and capabilities of its workforce anywhere in the world. In IBM, we have worked to enable a workforce that is adaptive, flexible, and capable of responding to changes in the marketplace and the needs of our clients. Agile Career Development shows how focusing on career development opportunities and guidance for employees is a key factor in our business strategy and a major source of value for IBM employees. This book can be used as a guide to any organization that is seeking to find practical ways to develop the talent of its workforce.”
–J. Randall MacDonald, Senior Vice President, IBM Human Resources
“This book highlights tried and true best practices developed at a company known the world over for active dedication to their workforce. Mary Ann, Diana, and Sheila have captured the key issues that will enhance and streamline your career development program and, subsequently, increase employee engagement, retention, and productivity. I particularly like their practical, real-life understanding of the barriers to most career development programs and the manageable framework to bring career growth to life. They also teach us how to make a business case for career development–critical in creating the foundation for a sustainable program. This includes a good blend of benefits both for the individual employee and the organization as a whole. I only wish I had this book available to me years ago when I was managing a career development program!”
–Jim Kirkpatrick, Ph.D., author of Implementing the Four Levels of Transferring Learning to Behavior
Sample Content
Online Sample Chapter
Agile Career Development: Enabling Career Advancement
Sample Pages
Download the sample pages (includes Chapter 2 and Index)
Table of Contents
Foreword xvii
Acknowledgments xxi
About the Authors xxiii
Chapter 1 Having the Right Skills in the Right Place at the Right Time 3
Career Development? Who Cares? You Should. 4
Why Career Development Is Paramount to a Company’s Strategy 6
Change, Complexity, and Globalization 7
Career Development Impacts the Bottom Line 9
Models for Career Development 12
Develop Strategy 14
Attract and Retain Talent 15
Motivate and Develop 15
Deploy and Manage 16
Connect and Enable 16
Transform and Sustain 17
The IBM Approach: Essential Components of Career Development 17
Responsive and Resilient Workforce 18
Linking Performance Management to Career Development 19
Learning and Development 19
Collaboration and Innovation 20
Summary 21
Endnotes 22
Chapter 2 Enabling Career Advancement 25
Why Employees Leave...and the Connection to Career Progression 25
A Case for Change at IBM 30
The Transformation Begins 30
Career Programs Initiated 31
The Definition of a Career Framework 33
The Definition of a Career 33
Setting the Baseline for Expertise Management 36
Competencies and Associated Behaviors 37
Skills that Align to Specific Job Roles 39
Developing Capabilities 40
Summary 41
Endnotes 42
Chapter 3 Defining the Career Development Process 45
Introduction 45
What Is Career Development Anyway? 46
The Benefits of Career Development 48
Benefits to Employees 48
Benefits to Managers 49
Benefits to Clients 50
Benefits to Shareholders 50
Flexibility Needed in Career Development 51
Organizational Differences 51
Learning Style Differences 52
Employee Needs 52
Strategy as the Driving Force Behind the Career Development Process 53
IBM Values as the Foundation of How Employees Act and Develop Themselves 53
Traveling the Road to Career Development 54
Company Business Strategy and Goals 54
Personal Goals and Aspirations 56
Career Opportunities in the Company 56
A Partnership Between the Organization, Managers, and Employees 57
The Career Development Process: An Overview 58
Selecting and Developing New Employees 58
New Employee Orientation Program 60
Assessing Levels of Expertise 62
Growing Levels of Capabilities 63<