Alka Jarvisis Head of the Software Quality Division at Cisco Systems, CA, and author of Inroads to Software Quality (Prentice Hall PTR, 1997). She is President of the Bay Area Quality Assurance Association and an Applied Total Quality Advisory Board Member for University of California-Berkeley Extension.
Linda Hayeshas over fifteen years' experience in software development, quality assurance, testing and all phases of delivery and services. She is founder and past CEO of two software companies, including AutoTester, Inc., an automated tool vendor. She is author of the Automated Testing Handbook and writes the monthly Quality Quest column for Datamation.