About the Authors
ROB CUTLIP is a software and solutions architect with the IBM SoftwareGroup based in Research Triangle Park, NC. He's spent the last seven yearsbuilding integrated industry solutions. An author and inventor, Rob has15 years of experience in both technical and managerial positions withFortune 500 companies.
JOHN MEDICKE is the chief architect of the On Demand Solution Centerin Research Triangle Park, NC. He has designed solutions for variousindustries, including financial services, retail, healthcare, industrial, andgovernment. John has worked extensively on the exploitation of businessintegration, business process management, and business intelligencewithin an integrated solution context.