Matt Hayden is a systems engineer for a Silicon Valley technical firm. His primary expertise is operating systems and networking, and his background includes a stint as a technologist for a merchant banking firm. Matt holds a bachelor's degree in History and a master's degree in English. When he's not networking or traveling, he spends his time playing music, reading and cycling.
Joe Habraken is a best-selling author, information technology professional and educator. Joe has more than 15 years of experience as a network administrator, consultant and IT professional. He is currently an assistant professor at the University of New England where he teaches a variety of information technology classes, introducing undergraduate students to computer basics, software applications, Web design and the use of personal computers in business settings. His books include Microsoft Office 2003 All in One, Practical Cisco Routers and Sams Teach Yourself Microsoft Server 2003 in 24 Hours.