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Joli Ballew

Ciprian Rusen is a technology aficionado who creates tutorials on his blog for Windows users and helps them get the best possible computing experience. He is the coauthor of Windows 8 Step by Step and Network Your Computers and Devices Step by Step, which covered Windows 7.

Joli Ballew is a Microsoft MVP (Windows Expert-Consumer), MCSE, MCTS (Project 2007 and Windows 7 Configuring), and MCDST. She is a professional writer, technology trainer, and network consultant. She has written or co-authored nearly 40 books, including Windows 8 Step by Step.