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Peter Kuo is a Novell Master CNI, Master CNE, NCIP, CNS, and one of the very first CDEs. He co-authored the first edition of Novell's Guide to Troubleshooting NDS and has authored and co-authored more than a dozen NetWare, Unix, and other networking-related titles. Peter has been working with NetWare since the early 1980s and with NDS since NetWare 4.0 was still in beta. The information presented in this book is based on his hands-on experience in assisting many companies around the world implement NDS and eDirectory trees of various sizes. Peter has helped users from around the world in the capacity as a volunteer sysop for both the Novell Product Support Forums and Novell Developer Support Forums. Peter has also presented a number of NDS/eDirectory troubleshooting sessions at Novell BrainShare over the years.
Jim Henderson has worked for companies ranging from small corporations to Fortune 500 companies in IT capacities ranging from end user support to directory architecture, design, and implementation. Jim has been working with NDS and eDirectory since the release of NetWare 4.0, has co-authored two books on troubleshooting and resolving NDS/eDirectory issues, and is a 10-year veteran of the Novell Support Forums. Currently, Jim is employed as a technical instructor in the NSure practice of the Advanced Technical Training group at Novell, and he teaches courses across the United States on eDirectory design, implementation, and troubleshooting.