PRODUCT SUPPORT ANNOUNCEMENT
See the latest about COVID-19 shipping availability and video/Web Edition load errors. Learn more.
Ellen Gottesdiener is President of EBG Consulting, Inc., a firm providing facilitation, consulting, and training services for clients in a wide variety of industries. She is a pioneer in the use of facilitated workshops to elicit business rules and other user requirements. She is the author of numerous articles and several book contributions and is a highly regarded speaker at professional conferences.