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John C. Hancock is a Senior Consultant with Microsoft Consulting Services in
Toronto, Canada, specializing in Business Intelligence technologies. He has
worked with some of Microsoft’s largest and most strategic clients, and his consulting
experience has included architectural consulting, project team lead positions,
performance optimization, and development of customized training courses and
materials. Recently he has worked extensively in the field of intelligence systems
for law enforcement. Prior to Microsoft, he worked as an independent consultant in
the United Kingdom and South Africa. He holds a Bachelor of Science (Honors)
degree in mathematics and computer science.
Roger Toren is a Principal Consultant with MCS, based in Vancouver, Canada,
focusing on guiding customers in the design and implementation of Business Intelligence
solutions with SQL Server 2005. He was the lead author on the SQL Server
2000 High Availability guide. He has more than 35 years of experience in IT, covering
a wide variety of industries, including banking, insurance, retail, education,
health care, geo-spatial analysis, and nuclear research. He holds a Bachelor of Science
degree in physics and a Masters of Science degree in computing science. Prior
to joining Microsoft, he taught undergraduate courses in computing science,
worked as an independent consultant, and served as Associate Director in the technology
practice of a major global consulting firm.