Eric Maass has thirty years of experience with Motorola, ranging from research and development through manufacturing, to director of operations for a $160 million business and director of design and systems engineering for Motorola’s RF Products Division. Dr.Maass was a cofounder of the Six Sigma methods at Motorola, and was a key advocate for the focus on variance reduction; his article on a “Strategy to Reduce Variance” was published in 1987, the year that Motorola announced Six Sigma. He codeveloped a patented method for multiple response optimization that has resulted in over 60 first-pass successful new products, and most recently has been the lead Master Black Belt for Design for Six Sigma at Motorola. He coauthored the Handbook of Fiber Optic Data Communication and a variety of chapters in books and articles ranging from concept selection to augmentation of design of experiments to multiple response optimization to advanced decision-making methods. Dr. Maass’s other accomplishments include driving the turnaround of the Logic Division from “virtual chapter 11” to second-most profitable division (of 22 divisions) in two years, and he also won the contract for Freescale Semiconductor’s largest customer, Qualcomm. Dr. Maass has a rather diverse educational background, with a B.A. in biological sciences, an M.S. in chemical and biomedical engineering, a Ph.D. in industrial engineering, and nearly thirty years’ experience in electrical engineering. Dr. Maass is currently consulting with and advising several companies and institutions including Motorola, Arizona State University, Oracle, and Eaton.
Patricia McNair is the director of Motorola’s software Design for Six Sigma program and a Certified Six Sigma Master Black Belt. She served as cochair of the Software Development Consortium and program director of the Motorola Six Sigma Software Academy. She travels internationally to various countries including France, England, China, Singapore, India, Malaysia, Brazil, and many others for consulting and training of Motorola engineers.