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Jeffrey L. Harris, a nine-year veteran of Novell, has worked throughout the Novell organization, including stints in Novell Technical Services, Major Market Sales Operations, Technical/Product Marketing, and Contract Management. Mr. Harris has written books, articles, marketing collateral, and technical white papers on several products and technologies, including directories, network and Internet security, network protocols, and proxy caching. Mr. Harris has a B.S. in Computer Science and a Masters of Business Administration (MBA).