Brian M. Edwards is a customer support engineer for accounts in Juniper Networks' Technical Assistance Center, where he troubleshoots problems affecting the largest ISP networks. He holds the highest level of both Juniper Networks and Cisco Systems certifications (CCIE #6187 and JNCIE #9), and a B.S. in Computer Engineering from the University of Florida.
Leonard A. Giuliano is a systems engineer for Juniper Networks, supporting large ISPs in the architecture, design, and operation of backbone networks. Leonard specializes in IP multicast, IP core routing, and traffic engineering. He previously worked as a multicast architect for SprintLink, the world's first native multicast-enabled Internet backbone. Leonard is coauthor of multiple published documents on multicast networking, including the IETF's Source-Specific Multicast (SSM) Framework specification. He is also a member of the IETF's MSDP Design Team. He earned his B.S.E. in Electrical Engineering from Duke University.
Brian R. Wright is a technical writer specializing in message-based computer operating systems and large financial transaction-processing applications. His clients include EDS, Exxon-Mobil, National Bank of Detroit, and MasterCard International. He is a member of the S.E. Michigan Society for Technical Communication and acquired his B.S.M.E. at Wayne State University.