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Eric Quinn (CCNP and voice and security specializations) currently supports the network infrastructure for the U.S. Department of State. Eric has four years of experience teaching Cisco routers, switches, and security devices, as well as teaching concepts and standards-based protocols both in person and over the Internet. Eric pioneered the first version of the Cisco 6500 series switch class, teaching more than 150 Cisco engineers.
Eric also has 10 years of experience in various administration, management, and consulting roles, supporting routers, switches, firewalls, and VPN devices. He has supplied design and implementation guidance to banks, airports, media, and finance organizations, among others. Eric co-authored the original Remote Access Exam Cram from The Coriolis Group and has co-authored three other books on LAN switching and security with Sybex. Eric currently is based in Athens, Greece.
Fred Glauser (CCNP, CSS1, CCSP, CCDA, CCNA, MCSA, MCSE, MCT, CNE, MCNE, CNI, MCNI, CISSP, INFOSEC) has more than 14 years of networking experience supporting Cisco, Microsoft, and Novell. He has spent several years as a network operations manager. For the last four years, Fred has operated a consulting and training company with clients across the country. Clients include the federal government, FBI, DOJ, INS, Air Force, Army, and various state and local governments. You can often find Fred in the Colorado mountains, running Cisco CCNP and CCSP bootcamps for Acrew.net. Fred is currently pursuing his CCIE for both routing/switching and security.