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LOU RUSSELL is CEO of Russell Martin & Associates, a consulting and training company focused on improving planning, process, and performance in IT organizations. She has consulted with Fortune 1000 companies including 3M, Ameritech, CINergy, Commonwealth Edison, Eli Lilly, Morgan Stanley, Pearson, and Nike, and with colleges such as Texas A&M. Her books include The Accelerated Learning Fieldbook and Project Managing for Trainers.
JEFF FELDMAN is a trainer, speaker, and coach specializing in personal development and human interaction training. His company, Eagle's View Enterprises, serves corporate clients including Johnson & Johnson, General Mills, 3M, Lucent Technologies, Principal Financial, and BASF as well as universities and public agencies throughout the U.S.