Mike Lubanski is a senior architect in the Information Technology department of a major financial services firm. He has five years of experience in the architecture and design of enterprise software and systems management solutions. Mike is a recognized leader in the systems management community and regularly contributes to SMS conferences and publications. He holds a bachelor's degree in Computer Science from Rutgers University and a master's degree in Business Administration & Technology Management from the University of Phoenix. Mike lives in eastern Pennsylvania with his wife Suzy, where they both enjoy driving around in their 1975 Corvette Stingray. Darshan Doshi is an SMS architect at Merrill Lynch. He is also the president of C J Technologies USA, Inc., a consulting firm focusing on Microsoft Windows NT and Microsoft BackOffice technologies. He is a Microsoft Certified Systems Engineer with expertise in SMS and Windows NT. He obtained his master's degree in Electrical Engineering from the University of Texas at Arlington in 1992 and has been working with Windows NT since then. His consulting assignments have included Fortune 500 companies such as Merrill Lynch, Merck, and others. Darshan lives with his wife Sheetal and their lovely one-year-old son, Ronak, in New Jersey. They both love the outdoors and have traveled extensively in Europe, Asia, and the United States.