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Tommy Norman (CSM, A-CSM, CSPO, CSP, CTC, CEC, CAL, PSM, SAFe Agilist, Microsoft MVP) is the Chief Agility Officer at Acklen Avenue, a custom software development shop in Nashville, TN USA. With an IT career spanning almost 30 years, he has been helping organizations of all sizes and shapes build great software with a practical approach in a multitude of roles. He has worked deeply with the Agile community as the coordinator of the Agile Nashville user group, founder of the Music City Agile conference, as well as a frequent local and international speaker. You can connect with him on Twitter @tommynorman, LinkedIn, and view his Agile training videos/events on O’Reilly Learning Online.