Dean H. Meltz, team lead for IMS Information Development at IBM's Silicon Valley Lab, in San Jose, California, has been an IMS technical writer for seventeen years.
Rick Long, IMS systems specialist with IBM's International Technical Support Organization (ITSO), writes about IMS and teaches IMS classes worldwide. He was previously an IMS systems programmer for IBM Global Services, Australia.
Mark Harrington, IMS systems programmer at IBM Global Services, UK, has spent twenty-two years working with IBM mainframes as developer, application designer, installer, and DBA.
Robert Hain has been an IMS systems programmer for seventeen years. He works for IBM Global Services, Melbourne, Australia, as part of the Telstra Alliance.
Geoff Nicholls, a member of IBM's Worldwide IMS Technical Support Team, works with IMS customers throughout Australia and Asia.