Jim Brosseau has been in the software industry since 1980, in a range of roles from tester and developer to manager and director. He has developed software and managed teams in embedded avionics, ATC systems, and commercial software packages. A common thread through his experience has been a search for more effective collaboration across teams. Jim is principal of the Clarrus Consulting Group, and since 1998 he has consulted with organizations worldwide to improve their approaches for successfully delivering software. He publishes the Clarrus Compendium, a weekly newsletter with a unique perspective on the software industry (www.clarrus.com/resources.htm). He has published numerous technical articles and has presented at major conferences and local professional associations. Jim lives with his wife and two children in Vancouver.