Richard Gillam is a senior development engineer at Trilogy, a leading developer of large-enterprise e-commerce solutions. He is a former member of IBM's Globalization Center of Competency, where he was one of the original designers of the open-source International Components for Unicode and was responsible for several of the international frameworks in the Java Class Libraries. Rich is a former columnist for C++ Report, a regular presenter at the International Unicode Conferences, and a Specialist Member of the Unicode Consortium.