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Melissa Rach is co-founder of Dialog Studios (dialogstudios.com), a consultancy that helps organizations use content to create a meaningful dialog with the people who are most important to them. Before that, she spent four years as Brain Traffic’s vice president of content strategy. Her methodologies have been taught by universities nationwide and recognized in books and blogs for more than a decade. Melissa lives in Minneapolis with her family and names her pets after punctuation marks.