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Greg Ramsey, ConfigMgr MVP, has worked with SMS and desktop deployment since 1998. He currently works for Dell, Inc., as a ConfigMgr administrator, and previously was a sergeant in the United States Marine Corps. Greg is a columnist for myITforum.com, cofounder of the Ohio SMS User Group and Central Texas Systems Management User Group, and creator of SMS View. Greg previously coauthored SMS 2003 Recipes: A Problem-Solution Approach (Apress, 2006) and System Center Configuration Manager 2007 Unleashed (Sams, 2009).