Frank A. Tillman's varied and full career has encompassed 30+ years of teaching and research; he served as Department Head of Industrial Engineering at Kansas State University for more than 20 years and has published three books as well as 50+ professional articles. Tillman has also launched and led two consulting firms--IBES, Inc., and HTX International, Inc.--and developed both commercial and residential real estate.
Deandra T. Cassone currently teaches as an Adjunct Professor at Missouri University of Science and Technology in its graduate systems engineering program and is in management at a Fortune 100 company. She has spent more than 25 years in the industry, serving in consulting, technical, and management roles. Her interests lie in building structured decision-making models that encompass the application of the concepts in this digital short. She has also submitted and been awarded a number of business process patents.