Bill Pitzer is an IT professional who currently works in Cincinnati, Ohio. His background includes certification in both networking (MCSE+I) and development (MCSD). Considered a subject matter expert in collaborative technology, he spends much of his time educating others on how to improve communication within their organization. His 10+ years experience in Information Technology and an MBA from Xavier University gives him a background in business that makes him comfortable talking not only about the technical aspects, but also the strategic aspects of technology. Bill is also a regular contributor to serveral different periodicals inclusing WebTechniques and Microsoft Web Builder.