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Dawit Birhanu, CCIE No. 5602, is a technical leader with the World Wide Service Provider Practice team in Cisco Systems, where he is responsible for assisting global service providers with the deployment of new NGN products and technologies. He specializes in IOS XR-based platforms, QoS, MPLS, and BGP. Dawit joined Cisco Systems in 2000 and has worked on the deployment of new technologies for Cisco 12000 and CRS-1 in the service provider space. Dawit has a master of telecommunications degree from the University of Pittsburgh and a master of electronics engineering degree from Eindhoven University of Technology, The Netherlands. Before getting into the networking industry, Dawit was a lecturer of electrical engineering at Addis Ababa University, Ethiopia, between 1992 and 1995. Dawit lives with his wife and two daughters in Raleigh, North Carolina.