ERIC STEPHAN is Professor of Organizational Leadership and Strategy in the Marriott School of Management, Brigham Young University, Provo, Utah. He has researched, taught, and consulted on effective leadership techniques for over 20 years. His books include The Complete Speaker and The Perfect Leader. Dr. Stephan holds a Ph.D. from the University of Utah.
R. WAYNE PACE is Professor Emeritus of Organizational Leadership in the Marriott School of Management, Brigham Young University, Provo, Utah, and adjunct scholar in the Workplace Research, Learning, and Development (WoRLD) Institute of the School of Social and Workplace Development, Southern Cross University, Lismore, NSW, Australia. A specialist in human resource development, organizational communication, and individual and organizational change, his Prentice Hall books include Organizational Communication, Third Edition and Human Resource Development: The Field. He serves as corporate advisor to QuicKnowledge.com and Anchor Point Institute, leading firms in the training and development industry. Dr. Pace holds a Ph.D. from Purdue University and an MS from Brigham Young University.