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Benoit Claise, CCIE No. 2686, is a Cisco distinguished engineer working with the NetFlow development teams. He joined Cisco Systems in 1996 as a customer support engineer in the Technical Assistance Center network management team, and then became an escalation engineer. His area of expertise is the network management device instrumentation including accounting, performance, and fault management. Claise is a key contributor to NetFlow IPFIX and PSAMP IETF standardization efforts.