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AMIR HARTMAN (Austin, TX Area), a leading authority on corporate and technology transformations, is an international bestselling author and advisor to leading global businesses. He is Founder and Managing Director of the Mainstay Company, which specializes in helping leading B2B companies engineer customer success. As a faculty member at Columbia’s Graduate School of Business, Berkeley’s Haas School of Business, and Harvard Business School Interactive, he has taught innovation and technology management to hundreds of senior business leaders. A frequent speaker at executive forums, his highly-influential books include Ruthless Execution: How Business Leaders Manage through Turbulent Times.
JEB DASTEEL (San Diego, CA Area), Senior Vice President and Chief Customer Officer at Oracle, is responsible for driving customer focus throughout all aspects of the Oracle business. He serves as a customer advocate and works with the Oracle organization to develop and deliver customer programs that increase retention, value delivered, satisfaction, and loyalty. He has been with Oracle for 16 years in multiple corporate and field-based roles. Previously, he worked as an IT strategy and business consultant at Gemini Consulting, helping Fortune® 500 organizations define and implement IT strategies that supported their business objectives.