HARRIS KERN is a world-renowned author, lecturer, and IT consultant. He is one of the industryß³ leading experts on simplifying IT and making it work. He is founder and leader of the Harris Kern Enterprise Computing Institute.RICH SCHIESSER has spent two decades leading major IT infrastructure organizations at companies and public agencies ranging from Twentieth Century Fox and Hughes Aircraft to the City of Los Angeles. He has taught IT classes at UCLA and California State University, Los Angeles. MAYRA MUNIZ is the Director, Publishing Coordination for Change Technology Solutions, Inc. and the executive assistant to Harris Kern. Her experience as an editor, publicist, graphics designer, events manager, and marketing specialist has played a major role in the success of the series.