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Hillel Glazer (Stevenson, MD) is Founder, Principal, and CEO of Entinex, a consulting firm that focuses on generating higher performance in companies motivated to be lean and agile, and to achieve world-class levels of operational excellence. Also an SEI Visiting Scientist at Carnegie Mellon University, Glazer is one of the few CMMI High Maturity Lead Appraisers and CMMI Instructors working with agile teams to successfully harmonize lean- and systems-thinking into highly regulated companies. His contributions have appeared in multiple publications, including the recent Addison-Wesley book, CMMI for Services, Second Edition.