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Michael McCallister has spent the last decade making computing easier for the full spectrum of user levels and experience. He is currently a technical writing consultant with Compuware. Mike has run a SUSE Linux desktop at home since version 5.3 (1998) and knows firsthand how far the distribution has come over the years. He is the author of Computer Certification Handbook, and his technology stories have been published in places such as Linux Journal, Java Developer's Journal, Internet Voyager, and Isthmus. He is a Senior Member of the Society for Technical Communication and the National Writers Union.