ROBERT T. FUTRELL is a consultant for Project Management Systems in Austin, TX, specializing in project management and software quality engineering. He was formerly a software project manager for Texas Instruments, and currently works as a Program Management Master and controller at Motorola in Austin.
DONALD F. SHAFER is co-founder and CTO of Athens Group Inc., a consultingfirm specializing in integrating technology strategy and software solutions.He is also an adjunct professor at Southwest Texas State University and hasworked for Boeing, Los Alamos National Laboratories, and Motorola.
LINDA I. SHAFER is an instructor and the mentor for the Software Quality Institute's Software Project Management Certificate Program at The University of Texas at Austin. She has worked for Motorola, IBM, leading consultancies, and major universities.