Nik Smith, Technical Leader for Collaboration at Cisco, supports Cisco Unified Collaboration (UC) products and service offerings for the public sector, enterprise, and defense agencies. His 24 years of networking experience covers technologies ranging from RF communications and telecommunications to UC. For fourteen years, he has supported some of the world’s largest Cisco UC deployments. During this time, he has led several large implementation teams involved in migrating from TDM to VoIP, along with network support and modernization. He now leads a team of UC Engineers supporting the Public Sector and Department of Defense, and providing guidance and mentoring to ensure that Cisco delivers best-in-class, highly-secure UC capabilities.