Home > Articles

  • Print
  • + Share This
This chapter is from the book

NICE Cybersecurity Workforce Framework

The previous section defined SOC roles found in SOCs around the world. Another approach (among many) to exploring these roles and alternative names for them is the U.S. government resource known as the National Initiative for Cybersecurity Education (NICE) Cybersecurity Workforce Framework (NICE Framework). I include this reference as an alternative to how I see job roles within the SOC, since different people will interpret job titles differently.

The NICE Framework is part of the Cybersecurity and Infrastructure Security Agency’s National Initiative for Cybersecurity Careers and Studies (NICCS) and is described on the NICCS website as “a nationally focused resource that establishes a taxonomy and common lexicon to describe cybersecurity work, and workers, regardless of where, or for whom, the work is performed.” You can use the NICE Framework to develop job requirements for recruiting, to prepare questions for interviewing potential candidates, and to get an idea of the skills associated with common cybersecurity job tiles. The rest of this section describes how to drill down to specific job roles on the NICE Framework web page at https://niccs.cisa.gov/workforce-development/cyber-security-workforce-framework.

Nice Framework Components

The NICE Framework is composed of the following components:

  • Seven categories representing a high-level grouping of common cybersecurity functions

  • Thirty-three Specialty Areas representing distinct areas of cybersecurity work

  • Fifty-two Work Roles representing the most detailed groupings of cybersecurity work and composed of specific knowledge, skills, and abilities (KSAs) required to perform tasks in a Work Role

Figure 4-1 shows the seven categories of the NICE Framework as presented on the NICSS website. Notice that the description for each category focuses on the type of work from a high level regarding the type of skillsets people have that work within the category’s field of focus. The descriptions are developed this way to accommodate multiple specific skillsets that may fall under a more generic category. For example, suppose I need an analyst for my incident management SOC service and I want to identify specific job requirements for purposes of recruiting an analyst. I would start with the Protect and Defend category based on the description “Identifies, analyzes, and mitigates threats to internal information technology (IT) systems and/or network” that indicates people in this category have skills in evaluating and responding to events based on security logs or other event logs, which is what incident management is all about. Categories are outcome focused, meaning the field of work, so I would need to drill down deeper to identify associated job roles.

FIGURE 4-1

FIGURE 4-1 NICE Framework Seven Categories

To better understand the job skills in the Protect and Defend category, I can click the category’s Specialty Area button. Figure 4-2 shows the Protect and Defend category and its four Specialty Areas. Because I am looking for a description of the skills of an analyst for my incident management service, I can narrow down the Specialty Areas to two of the four based on their descriptions: Cyber Defense Analysis and Incident Response. I believe the Vulnerability Assessment and Management Specialty Area could also be useful but would be more relevant to the vulnerability management service than the incident management service for which I need to recruit an analyst. The Incident Response role would be the best choice, but the Cyber Defense Analysis could also do the job based on the number of similar skills as seen with an Incident Response job role. In order to see the specific skills associated with a job role, I will need to click into that role.

FIGURE 4-2

FIGURE 4-2 NICE Framework Protect and Defend Category with Four Specialty Areas

Next, I’ll go with my first pick, which is Incident Response specialty area. To see the details of a specialty area, I click the specialty area to bring up the Work Role details. Figure 4-3 shows some of the details of the Cyber Defense Incident Responder Work Role, including a description of the role and the required abilities. As Figure 4-3 indicates, details regarding the knowledge, skills, and tasks of a Cyber Defense Incident Responder can be displayed by clicking the drop-down arrows. The language used by NICE to explain the job role is much more specific, allowing a better understanding of what tasks this type of employee would be expected to know how to do.

FIGURE 4-3

FIGURE 4-3 NICE Framework Cyber Defense Incident Responder Work Role Details

Clicking the Knowledge tab in the Incident Responder job role reveals tons of knowledge concepts, as shown in Figure 4-4. These concepts can be extremely useful when creating a job profile for the candidate you plan to recruit for. In Chapter 3, I pointed out that many SOC managers who are responsible for starting a new SOC service don’t know what skills they will need until the service goes live, making it challenging to develop a job profile for a service before it exists. Using the NICE Framework not only can help you develop requirements for job roles based on industry trends but also provides you with a validation point for the type of job titles you should seek out based on what the NICE Framework lists as expected skills associated with a job title.

FIGURE 4-4

FIGURE 4-4 NICE Framework Cyber Defense Incident Responder Knowledge Tab Details

I highly recommend using the NICE Framework if you don’t know the type of skills a person needs to have to work for your SOC service. This same concept can apply as you develop interview questions for potential candidates.

  • + Share This
  • 🔖 Save To Your Account

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020