- The Right Target: The Quadruple Bottom Line
- A High Performing Organization Scores Every Time
- The HPO SCORES® Model
- The HPO SCORES® Quiz: How Does Your Organization Score?
- HPO SCORES® Quiz
A High Performing Organization Scores Every Time
Employer of choice, provider of choice, investment of choice, and corporate citizen of choice—the four elements of the quadruple bottom line—form the right target. If you aim for only one of the four elements, you won’t hit the target, and your organization won’t be able to sustain high performance. Once leaders understand the importance of the target, questions naturally arise, such as “What is a high performing organization?” and “What does a high performing organization that hits the target look like?”
To answer these questions, Don Carew, Fay Kandarian, Eunice Parisi-Carew, and Jesse Stoner conducted an extensive research project to define and identify the characteristics of a high performing organization.4 Their first step was to define a “high performing organization.” While many organizations rise quickly and then plateau or topple, some continue to thrive, somehow reinventing themselves as needed. The researchers focused on these kinds of organizations, creating the following definition:
Because of their flexibility, nimbleness, and responsive systems, high performing organizations (HPOs) not only remain successful and respected today but also are poised to succeed in the future. HPOs demonstrate results consistently over time.