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This chapter is from the book
Task Analysis Form
Use this form to do a task analysis on a new product, feature, or component.
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Question |
Details |
Comments |
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What is the business goal? |
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What tasks does the user neaed to perform to accomplish the goal? |
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What are the mental and physical steps required for each task? |
Mental: |
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Physical: |
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Who performs the task? |
Audience: |
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Experience: |
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Role: |
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Authority: |
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When and under what conditions is the task performed? |
Requirements: |
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Limitations: |
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Environment: |
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What are potential distractions to accomplishing the goal? |
Troubleshooting: |
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Alternative path: |
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Exception path: |
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What does the user need to know about the task? |
Duration: |
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Complexity: |
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Frequency: |
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What is the sequence of tasks? |
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What is the expected result? |
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