This chapter is from the book
This chapter is from the book
This chapter is from the book
This chapter is from the book
9.4 Conclusion
We have reviewed guidelines to help you deal with cognitive challenges, including conceptual complexity, memory load, and attention. As with all design guidelines, they must be applied with careful consideration of context.
The next two chapters discuss the accommodation of conversational expectations. Chapter 10 discusses issues of prompt wording (what the system says), and Chapter 11 discusses issues of prompt prosody (how the system says it).
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