We have built an integrated system of scorecards (see Figure 2.2) that can be modified to suit any organization's phase-gate process. The design of scorecards must follow the design of your tool/task groups (clusters) and your deliverable/gate requirement groups as they are aligned with the phases of your product and technology portfoliorenewal process, product-commercialization process, and post-launch engineering process.
Figure 2.2 Integrated system of scorecards.
The system of scorecards can be used to manage the portfoliorenewal process. The first three scorecards are sufficient to manage risk across the portfolio-renewal process. As the portfolio-renewal team activates each technology-development and product-commercialization project, an executive summary scorecard is initiated and updated during technology development and commercialization.
As the old saying goes, "That which gets measured, gets done." We discourage the use of checklists and highly recommend the harder but more responsible use of a designed set of scorecards that will help you design what to measure and when to measure it so that you have a much higher probability of sustaining growth across your enterprise.