Information Technology

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1.	What's New in System Center 2012 Operations Manager By Kerrie Meyler, Cameron Fuller, John Joyner Mar 26, 2013 The newest version of Operations Manager (OpsMgr), System Center 2012 Operations Manager, builds on the capabilities introduced in OpsMgr 2007. In its fourth major release by Microsoft, the product team takes the best of OpsMgr 2007 and adds a number of enhancements, including resource pools for redundancy and high availability, significant changes in network and application monitoring, and new dashboard capabilities. This chapter takes a brief look at the history of Operations Manager and then highlights the changes in this release.
2.	"The Best Programming Advice I Ever Got" with Rand Morimoto By Rand Morimoto Feb 19, 2013 Rand Morimoto, Microsoft MVP and president of Convergent Computing, writes about the importance of learning PowerShell, even if you're comfortable with using GUIs.
3.	Financial Restitution for Cable Cuts and Other Buried Facility Disruption? It May Be Closer Than You Think By Leo Wrobel Feb 5, 2013 If you are an e-business and have ever sustained a cable or fiber cut (who has not?), you owe it to yourself to consider the ideas in this article by author and technical futurist Leo Wrobel.
4.	Get Smart: A Project Manager's Guide to the Processes of the New and Improved PMBOK Guide, 5th Edition By Joseph Phillips Dec 4, 2012 Product management consultant Joseph Phillips dives headfirst into the new and improved PMBOK Guide, 5th Edition, with some quick insight to all of the PMI project management processes.
5.	PMBOK Guide, 5th Edition: What’s New and (Almost) Exciting By Joseph Phillips Nov 27, 2012 Product management consultant Joseph Phillips describes in detail how PMBOK Guide, 5th Edition has added and removed project processes, clarified previous edition, and includes a completely new project knowledge area.
6.	The Art of the Data Center: Bahnhof - Stockholm, Sweden By Douglas Alger Oct 9, 2012 Doug Alger takes a fascinating look at one of the most amazing data centers in the world in this chapter from his book The Art of the Data Center.
7.	Data Center Architecture and Technologies in the Cloud By Venkata Josyula, Malcolm Orr, Greg Page Mar 20, 2012 This chapter provides an overview of the architectural principles and infrastructure designs needed to support a new generation of real-time-managed IT service use cases in the data center.
8.	IBM Information Management System: From Apollo to Enterprise By Kenneth Ray Blackman, John Butterweck, Diane Lynne Goff, Moira McFadden Lanyi, Richard Alan Long, Stephen Paul Nathan, Sandra L. Sherrill, Margaret M. Wilson Dec 21, 2011 This chapter highlights some of the history of IMS and describes how IMS fits into contemporary IT multitiered enterprise architectures.
9.	Ten New Features for Report Users in IBM Cognos 10 Report Studio By Roger Johnson Dec 5, 2011 Instead of just focusing on the major features of IBM Cognos 10 Report Studio, Roger Johnson, coauthor of IBM Cognos 10 Report Studio: Practical Examples, looks at some lesser-known tools and object properties to further enhance your Report Studio projects.
10.	System Center Opalis Integration Server 6.3 Unleashed: Architectural Design By Kerrie Meyler, Mark Gosson, Charles Joy Oct 25, 2011 This chapter expands on the basic OIS architecture and explains how the components interact with one another during policy execution. It also discusses the major deployment models and identifies where each model would be most beneficial. In addition to architecture, this chapter reviews how the various security models affect an OIS deployment.
11.	Service Intelligence: Improving Your Bottom Line with the Power of IT Service Management By Sharon Taylor Aug 31, 2011 In this chapter, Sharon Taylor looks at the basic ingredients of services and service practices. She also covers the basics of ITSM terminology to help shape your understanding of dialogue you need to have with IT Service Providers (ITSPs) to ensure service assets are exploited to the benefit of the business bottom line.
12.	The Scariest (Disaster) Book I Have Ever Read, Part III By Leo Wrobel Aug 17, 2011 The most terrifying weapon facing the U.S. may already be in our enemies hands. Are you prepared for the ultimate disaster? In Part III of his three-part series, author Leo Wrobel explains exactly which systems would be affected by an electromagnetic pulse, how they would be affected, and to what degree.
13.	MOF, ITIL, and Service Manager By Alexandre Verkinderen, Anders Bengtsson, Kerrie Meyler, David Pultorak, Patrik Sundqvist Aug 16, 2011 This chapter discusses the service management processes specified in the Microsoft Operations Framework (MOF) and Information Technology Information Library (ITIL) supported by System Center Service Manager, including Incident, Problem, Change, and Configuration Management.
14.	The Scariest (Disaster) Book I Have Ever Read, Part II By Leo Wrobel Aug 10, 2011 The most terrifying weapon facing the U.S. may already be in our enemies hands. Are you prepared for the ultimate disaster? In Part II of his three-part series, author Leo Wrobel explains how you can best prepare yourself for an electromagnetic pulse.
15.	The Scariest (Disaster) Book I Have Ever Read, Part I By Leo Wrobel Aug 4, 2011 The most terrifying weapon facing the U.S. may already be in our enemies' hands. Are you prepared for the ultimate disaster? In Part I of his three-part series, author Leo Wrobel explains how an electromagnetic pulse can damage the world as we know it today.
16.	Four Rules for Surviving an Amazon EC2 Outage By Michael T. Fisher, Martin L. Abbott Jun 2, 2011 The recent outage of one of Amazon’s availability zones has some technologists claiming the cloud isn’t product ready. The reality is that it isn’t a problem with the cloud—it’s a problem with the architecture of the sites hosted on the cloud. Michael T. Fisher and Martin L. Abbott, co-authors of Scalability Rules: 50 Principles for Scaling Web Sites, cover four simple rules that, if followed, will help your site maintain high availability no matter where it is hosted.
17.	The Japan Quake: Could It Happen Here, and Is Your Organization Prepared? By Leo Wrobel May 24, 2011 The recent events in Japan have transformed idle thoughts of earthquakes and tsunamis into real-life manifestations of our worst nightmares. If you had strong information of when a disaster would strike, you could make many critical decisions, such as where to locate a home or business or whether escape or evacuation plans are needed. While an insurance company scrutinizes actuarial tables before underwriting a policy, noted author and technical futurist Leo Wrobel explains how these same kinds of tools are available to the contingency planner if one knows where to look.
18.	Resuming Business Operations After a Virus Infection By Ajay Gupta May 2, 2011 Even when following cybersecurity best practices, your business very likely will become infected by malware at some point. During the recovery process, someone will have to decide when it's safe to get systems back online. Ajay Gupta, a coauthor of Hack I.T.: Security Through Penetration Testing, describes the issues and steps involved in putting your business back into production after a virus infection.
19.	The Road to Effective Capacity Management By Larry Klosterboer Mar 31, 2011 Capacity management is incredibly helpful in reducing IT costs, but has proven difficult for many organizations to implement. Larry Klosterboer, author of ITIL Capacity Management, shows you how to break this complex discipline into simple, manageable steps that will quickly have you on the road to effectively managing your capacity.
20.	Achieving Nomadicity: Accessing the Internet Anytime, Anywhere By Kevin Shatzkamer, Mark Grayson, Klaas Wierenga Mar 11, 2011 This chapter explains the key concepts that make it possible for users and devices to gain access to IP networks and IP-based applications that are offered by others than their own operator.

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