The Worried Executive's Guide: Preventing the Telephone Company's Disasters from Becoming Yours (Part 3 of 3)
- A: Where Will You Meet After a Disaster?
- B: Make Your Phone Numbers Follow You
- C: Recognize the Benefits and Pitfalls of Wireless Phones
- D: Consider Two-Way Radios
- E: Carry Pagers
- F: Large Campus? Consider a Low-Power AM Broadcast Station
- G: Who Will Clean Up the Mess?
- H: Who Rewires the Building?
- I: Consult a Commercial Disaster-Recovery Center
- J: Are Your People Willing to Leave Town in a Disaster?
- K: What If Some People Dont Show Up?
- L: Does Everyone Know How to Get to the Recovery Center?
- M: Test Your Recovery Center
- N: Do You Know How to Use the Recovery Center Phones?
- O: Whos in Charge of the Recovery?
- P: Keeping the EMT Apprised
- Q: Who Will Retrieve Data Stored Offsite?
- R: Consider Online Vaulting
- S: Where Is Your Voice Mail System?
- T: Look Carefully at Automated Call Distribution Units
- U: Dont Expect Anything to Work the First Time After a Disaster
- V: Where Will You Get Telecommunications Test Equipment?
- W: For Want of a Nail
- X: Seen Any Good Books Lately?
- Y: Could You Work at the Recovery Center for a Long Time?
- Z: What Did You Learn From Your Last Test?
- Summary: What Did You Learn from This Series?
S: Where Is Your Voice Mail System?
Issue: Voice mail can be indispensable for command and control in a disaster. However, if your voice mail system resides onsite, chances are that it could be toast in a building-wide disaster.
Action: Develop fallback procedures that use a commercial voice mail vendor. If you can activate outside voice mail quickly, your normal telephone numbers can be call-forwarded there, as described in part 1 of this series. Remember, by keeping these changes transparent to end users, you give yourself every advantage for command and control!