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Fundamentals of Six Sigma

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Six Sigma management is a quality improvement system originally developed by Motorola in the mid-1980s. Six Sigma offers a prescriptive and systematic approach to quality improvement and places a great deal of emphasis on accountability and bottom-line results. Many companies all over the world use Six Sigma management to improve efficiency, cut costs, eliminate defects, and reduce product variation. This chapter offers an introduction to Six Sigma.
This chapter is from the book
  • Introduction
    • 1.1 What Is Six Sigma?
    • 1.2 Roles in a Six Sigma Organization
    • 1.3 Statistics and Six Sigma
    • 1.4 Learning Statistics for Six Sigma Using This Book
  • Summary
  • References

Learning Objectives

After reading this chapter, you will be able to

  • Know what the acronym DMAIC stands for.
  • Understand the difference between the role of a Six Sigma green belt, black belt, and master black belt.
  • Understand the role of statistics in Six Sigma management.

Introduction

Six Sigma management is a quality improvement system originally developed by Motorola in the mid-1980s. Six Sigma offers a prescriptive and systematic approach to quality improvement and places a great deal of emphasis on accountability and bottom-line results. Many companies all over the world use Six Sigma management to improve efficiency, cut costs, eliminate defects, and reduce product variation.

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