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Twelve Things I Hate About Microsoft Office

Tom Bunzel
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Windows 7 - Give Me a Reason
By on February 5, 2009 No Comments

In a recent article in InfoWorld, Microsoft's Ballmer suggests (threatens?) that "Enterprise XP holdouts will get hell from users".  I disagree, for reasons I write about in an upcoming article.

ComputerWorld: Will user interfaces be the downfall of Microsoft?
By on January 20, 2009 No Comments

In his piece Michael Horowitz seems to echo many of the points I made in "Nobody Asked Me But... (What I Want in the next versions of Office and Windows) and a soon to be published piece:  Microsoft to Users:  You Need to “Survive” an Update.  I also began this topic in the summer of 2007, with a blog post entitled "Where's the Revolution?"

Michael takes a bit of a different slant but both of us, from the end user perspective rather than from Microsoft's, see the new versions as causing much grief and frustration with little in the way of real improvement.  By the way, I have no axe to grind; like many of you I am bonded with Microsoft and have no easy path to Mac or OpenSource.  But we all have a stake in not continuing the madness.

Here is the beginning of his piece: 

"Microsoft has made, what I think are, mistakes in changing the user interfaces on their two most important products, Windows and Office. Each is doing it's best to drive away existing customers. The techies at Microsoft seem to lack an understanding of the needs of normal people and thus may have started the company on its inevitable decline."

CNET: Early Screenshots of Office 14
By on January 18, 2009 No Comments

Various Microsoft enthusiast sites were buzzing on Thursday about purported screenshots of Office 14, which is in early testing.

A Russian site, wzor.net, put up a bunch of screenshots of the individual products that make up the suite, as well as an about page and start menu that seem to show a whole lot of Office 14 products are on the way.

InfoWorld: Google Challenge to Office?
By on January 14, 2009 No Comments

Interesting articles at InfoWorld about the challenge of Google Apps to the enterprise.

My question is how much Microsoft may be hurting itself by releasing new versions that make end users struggle to adapt.  In my opinion, Google Apps simplicity in addition to price may be its big attraction.

InfoWorld: Resume Tips for Techies.
By on December 22, 2008 No Comments

Tom Kanishige has written an in interesting piece on how to make your IT resume shine.  Good for New Years' resolutions.

Read it all.

InfoWorld: Recession Proof IT Jobs
By on December 22, 2008 1 Comment

Lisa Schmeiser has a short but interesting piece about which aspects of IT are still in high demand during the recession.

More

Microsoft PDC 2008: Commitment to Office Web Apps
By on October 31, 2008 No Comments

While I wasn't able to make it to this year's Professional Developers Conference, I was interested in the potential evolution of the suite to encompass web applications.  Desire Athow of ITPortal.com provides an interesting overview of how this strategy was presented.

IDG: Update: Microsoft to alpha test Office 14 before end of year
By on August 19, 2008 No Comments

By Elizabeth Montalbano, IDG News Service - Blog posting by Microsoft employee calls for people to be part of a technology adoption program to test the monitoring and analytics components of Office PerformancePoint Server

InfoWorld Study: IT jobs will drop in 2009
By on July 18, 2008 1 Comment

IT staff jobs are at increasing risk -- both for contractors and in-house workers -- according to a survey of top CIOs by Goldman, Sachs & Co released last week. Global services companies will also feel the pinch because of the slowing economy.

From ITPro UK: Telegraph swaps Microsoft Office for Google Apps
By on July 16, 2008 No Comments

the latest corporate customer for Google’s hosted office suite Google Apps Premier Edition.

The publisher of The Daily Telegraph will migrate 1,400 seats over to Google’s enterprise version of its business productivity software before the end of this year, after successfully completing a trial with 10 per cent of its users during May and June.

CNET: Online Subscription Office Screen Shots and Info
By on July 3, 2008 No Comments

Microsoft is offering an online version of Office along with OneCare security for $70/year - it's called Equipt and will be read later this month.

ComputerWorld: Rumor of Office 14 in 2009 - Plus My Comments
By on June 14, 2008 No Comments

There is a short article on the ComputerWorld web site about a reference to the next version of Office posted on an MS web site and later removed.

ZD NET on Second Open Office Suite
By on June 6, 2008 1 Comment

Do we need two open source office suites? by ZDNet's Dana Blankenhorn -- Do we really need two open source office suites?

A Windows 7 Wish List: The Impossible Dream?
By on May 31, 2008 No Comments

To  me it is amazing that people are actually wondering what Microsoft is hatching for Windows 7; I guess in some ways there is a parallel in waiting hopefully for a new OS and a new administration in Washington.

But after dealing with the sloth, lack of compatibility and outright idiocy of Windows Vista (new ways to reprogram yourself to do almost everything) I guess some people are anxious to go through the process – again.

Tech Republic Tips for IT Managers
By on May 15, 2008 No Comments

Nice feature at Tech Republic:  "Moving from a purely technical net admin role to a managerial position can be a long and winding road full of pitfalls. Steven Crane has become quite familiar with that road during his long career in the IT industry.

For eight years, he was an IT manager for major blue chip “fast moving consumer goods” (FMCG) companies such as Gillette and Parker Pen. In that time, Crane faced and overcame many management challenges."

ZDNet:: Office SP1 Expected in June
By on May 9, 2008 No Comments

According to Mary Jo Foley -- Systems administrators: Mark your calendars. Microsoft is going to start pushing the first service packs for Office 2007 and SharePoint 2007 next month.

InfoWorld: 5 IT skills that won't boost your salary
By on April 19, 2008 No Comments

Technical skills may never die, but areas of expertise wane in importance as technology advances force companies to evolve and IT staff to forsake yesterday's craft in favor of tomorrow's must-have talent.

Windows 7? I Cannot Wait!
By on April 6, 2008 1 Comment

I found a ditty in my email this week from PC Magazine that Bill Gates is "superenthused" about the impending release of Windows 7 in early 2010.

Visio Guru to Provide Instruction on Best Practices
By on March 18, 2008 No Comments

Visio Pioneer Chris Roth to Offer Visio Best Practices for D-Tools SI Users 

InfoWorld's Vista Alternative
By on March 7, 2008 No Comments

InfoWorld has an interesting article on using Windows Server 2008 as a workstation or Vista alternative.

ZDNet Benchmarks Vista v. XP
By on February 18, 2008 No Comments

In a series of benchmark tests ZDNet compared Vista SP1 to XP SP2.  (Hint:  XP won - check the graphs on page 5)

Vista SP1 Details from ZDNet
By on February 12, 2008 No Comments

Ed Bott at ZDNet details what's under the hood of Vista's first service pack. 

Looking Into Windows Vista SP1?
By on February 6, 2008 No Comments

Microsoft has published documentation on what is in the new service pack for Vista.

Desktop versus Web Based Apps
By on February 4, 20082 Comments

CNET's Elsa Wenzel offers a thoughtful commentary on the new web based applications and whether they pose a threat to shrink wrapped software.

Vista Screenshots from Hell
By on January 29, 2008 No Comments

I've complained about Vista before but these two examples of file transfer and DVD burning are ridiculous

Staying with or Downgrading to Windows XP
By on January 28, 2008 No Comments

InfoWorld has a comprehensive article about your options for getting Windows XP after this year's June 30 cutoff.  link

Want Info on the Next Windows?
By on January 28, 2008 No Comments

While many of us are scratching our heads about Vista, others are speculating on the next Windows

Visio Conference & Toolbox Updated
By on January 24, 2008 No Comments

Probably in time for the upcoming Visio Conference in Redmond I am told the Toolbox site, which we covered recently, is updated.  Have a look here.

Printing Posters with PowerPoint
By on January 19, 2008 No Comments

Steve Blass of Network World comes up with a great tip for PowerPoint Users on large format printing.

Microsoft Confirms Excel Flaw - and Suggests Defenses
By on January 16, 2008 No Comments

Information available from ZD Net on how to fight Excel security vulnerabilities in Office 2003

OneNote 2007: Package a Saved Notebook
By on January 5, 2008 No Comments

Backup and move your OneNote Notebook with a single file.

OneNote 2007: Create Tags for Quick Searches
By on January 4, 2008 No Comments

OneNote 2007 has a huge number of pre-set tags, or you can create your own with Customize.

OneNote 2007: Send Flagged Tasks to Outlook
By on January 3, 2008 No Comments

When you flag items in OneNote as Tasks, you can instantly send them into Outlook where they are calendared Tasks.

OneNote: Send Web Pages from IE
By on January 2, 2008 No Comments

With OneNote installed you can use the Tools menu in Internet Explorer to send any web page to OneNote

OneNote: Use SideNotes and Organize Them In OneNote
By on January 1, 2008 No Comments

You can add a SideNote item to the System Tray that instantly opens a OneNote Window

Outlook: Make a Send to Blocked Senders List Button
By on December 31, 2007 No Comments

Use the Tools > Customize Feature of Outlook to create a button that sends a selected message to Junk Mail and blocks the Sender

Outlook Search Folders
By on December 30, 2007 No Comments

You can either use the pre-set Outlook Search Folders or create your own to organize you items and email

Outlook 2007: Color Categories
By on December 29, 2007 1 Comment

Outlook 2007's new color categories are a great way to sort and filter contacts, tasks and email

Outlook 2007: The To-Do Bar
By on December 28, 2007 No Comments

You can review your most important calendar appointments and tasks instantly in the To-Do Bar.

Outlook 2007: View RSS Content
By on December 27, 2007 No Comments

Outlook 2007 has an RSS Aggregator that lets you view RSS feeds and subscriptions in you Email folders

Use the Visio ShapeSheet
By on December 27, 2007 No Comments

The Visio ShapeSheet is one of the most powerful features of the program - learning it can accelerate your productivity immensely.

Visio: Hide and Show Layers
By on December 27, 2007 No Comments

A very effective way in Visio of making a complex diagram easier to understand is placing items on different layers and making them visible or invisible depending upon the situation.

Visio Timeline Template
By on December 24, 2007 No Comments

Using the Visio Timeline template is a great way to summarize a project visually.

Visio 2007: New AutoConnect Options
By on December 23, 2007 No Comments

In Visio 2007 there are three options to automatically connect shapes in your diagram and space them evenly.

Access 2007: Form and Report Pre-Set Designs
By on December 22, 2007 No Comments

In Access 2007, Forms and Reports can be quickly reformatted using the pre-set galleries in the Design view and Design Tools.

PowerPoint 2007: Use the Intro Template
By on December 21, 2007 No Comments

If you want to quickly see all of the powerful features of PowerPoint and apply them to your own presentation(s), use a template pre-set that contains them all.

PowerPoint 2007: Multiple Masters and Layouts
By on December 20, 2007 No Comments

Besides multiple masters, PowerPoint 2007 also has a set of layouts attached to each master.

PowerPoint 2007: WordArt Effects
By on December 19, 2007 No Comments

If you liked WordArt before you'll love it in PowerPoint 2007 - you can apply PhotoShop like effects to text.

PowerPoint 2007: Convert Bullets to SmartArt
By on December 18, 2007 No Comments

PowerPoint 2007 has a quick way to turn boring bullets into more meaningful SmartArt diagrams.

Office 2007/PowerPoint: SmartArt Diagrams
By on December 17, 2007 No Comments

If you want to convey information visually, the new SmartArt diagrams in the Insert tab can provide a wide array of options.

Office 2007/Excel: Use Themes to Reformat Your Document
By on December 17, 2007 No Comments

Themes are a quick way to make your worksheet or document look different quickly, and particularly to apply a different set of colors and effects to a graphic element, like a chart.

Excel 2007: Pivot Tables to Reorganize Data
By on December 17, 2007 No Comments

In Excel 2007 the Pivot Table feature has been made a lot easier and it's a great way to look at your data from a different perspective.

Excel 2007: New Conditional Formats
By on December 14, 2007 No Comments

Excel 2007's new conditional format, available in the Insert tab, can visually highlight important data and made it easier to analyze and present.

Excel 2007: New Chart Layouts and Effects
By on December 14, 2007 No Comments

In Excel 2007 the Design tab when you select a chart lets you instantly choose a different layout for the chart without doing a lot of reformatting.

Customize the Quick Access Toolbar
By on December 12, 2007 No Comments

If you are missing something from the Ribbon in the Office 2007 apps, you can add it to the Quick Access Toolbar.

Word 2007: Full Screen Reading View
By on December 11, 20072 Comments

Word 2007 has taken a page from E-Book with full screen reading view

Word 2007: The References Tab
By on December 10, 2007 No Comments

Check out the References tab to apply professional styles and manage sources

Enable the Developer tab
By on December 9, 2007 No Comments

The Developer tab on the Ribbon is optional, but you can enable it using the Office Button and clicking options for the program you are using.

Word 2007: Using QuickParts
By on December 8, 2007 No Comments

The Insert tab on the Ribbon lets you quickly add QuickParts to your document or save a block of text as a new QuickPart

Compare Document Versions
By on December 7, 2007 No Comments

Use Word 2007 to compare versions and make changes to similar documents.

Tips on Upgrades to Office 2007 from Computerworld
By on December 2, 2007 No Comments

From Computerworld comes an expert consultant's take on upgrading to Office 2007

Vista Revolution Continues
By on October 10, 2007 1 Comment

Following up to a recent post, it seems that the people are rebelling against having Vista shoved down their throats.

Excel Calculation Bug Fix
By on October 10, 2007 No Comments

Read about fixes for this Excel problem covered in an earlier blog.

Multiplication Bug in Excel 2007
By on September 25, 2007 No Comments

Excel Newsgroup Member IDs bug in Excel 2007

ZDNet on SP1
By on August 30, 2007 1 Comment

ZDNet has an interesting article on the effects of the beta of SP1 for Vista on those contemplating deployment.

Where's the Revolution?
By on August 7, 20074 Comments

Is anyone else fed up with new OS and Office adjustments?

Tom Bunzel makes a good part of his living using, teaching, and writing about MS Office, and he has some definite opinions on the product suite. In this article, he offers some of his pet peeves, many of which readers may also share. If he seems a bit worked up about some of these issues, it's because, like you, he's used many different versions of the product for almost a decade.

Because I make a living (at least partially) using Microsoft Office, I have a grudging admiration for the scope of the product.

But like my colleague Owen Linzmayer (and his great article about the ten things he hates about OS X), I have issues, and I thought it might be time to vent. While I do have more access to people in Redmond than most, I still find it hard to get actual explanations of things I don’t quite understand. (Sound familiar?)

1. Who You Gonna Call?

I know that when software is developed, it is done so according to the logic of the developer, and sometimes his/her thought processes do not coincide with the way an end user may think. With the growing complexity of the Microsoft Office product line, this is exacerbated exponentially, leading to inevitable disconnects (pun intended). Remember "Ghostbusters"—who you gonna call?

I know that if you are a "partner" or some other paid subscriber, you may actually get to talk to someone who knows stuff, but I still remember reading a 20-digit error message to someone at the MS Help desk awhile back and asking if that helped isolate the problem. The answer was a terse "No."

There is always the Knowledge Base, and I admit that I have gotten some workable answers and results. But many issues are similar to what I recently experienced with InfoPath—which is a typical experience with an Office product when you "don’t get it."

To try the product, I paid for the limited trial evaluation and loaded it promptly. But no matter how hard I tried, I could not get it to properly open a form and allow me to "publish" it. It told me something about my templates were not installed properly.

I checked the error message in the Knowledge Base, but the "fix" did not work.

There was no documentation or help, and no one to call. The sleeve listed a web site for feedback—http://www.moseval.com—that site never responded.

Figure 1

Figure 1 This is the error message I got when I tried to access a web site listed on the Eval copy of InfoPath.

I am convinced that this is a simple issue that happens to many new InfoPath users and has to do with my not having a SharePoint or Windows Server location to which to post forms, but it is completely overlooked by the geniuses who created the product.

I suspect that InfoPath forms are similar to publishing Forms in Outlook libraries—and has to do with file locations (see the next section). But no one is around to provide a simple cogent explanation. So my InfoPath went back on the shelf.

Most of my friends who use Office call me if they run into problems. There is no phone number in Redmond (or India) where you can speak to a human and get a direct answer to a simple question.

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