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Failing Completely for Unavailable Features or Unsupported Browsers/Versions

Almost as frustrating—but equally annoying—is a web site that needs a feature, version, or specific browser to get to even the main page. There may be compelling reasons why visitors need IE version 7, or you won’t support Opera, or whatever. But that’s inappropriate on your main page; let the world at least see your company name and key contact information.

And don’t "blink and fail," either. Your home page shouldn’t start showing content and then switch over to a "You Must Have..." error page, the way that Microsoft’s Contact Us page does.

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