- Web Sites Are Supposed to Make Things Easier, Arent They?
- Standardization, Please!
- Requiring Unnecessary Features or Plug-ins for Navigation
- Silent Failures for Unavailable Browser Features
- Failing Completely for Unavailable Features or Unsupported Browsers/Versions
- Browsers Not Offering Per Window or Easily Reversible Setting Changes
- Companies Registering <sitename> But Not <http://www.sitename>
- Making Information Hard to Find
- Making It Hard to Find or Select Among Products
- Being Impossible to Contact
- Putting Information Only in PDF or Document Format, Not in HTML or at Least Text Files
- Having No-Value-Added Click Here to Enter Splash Pages
- Check Your Site for Stupidity
’Silent Failures’ for Unavailable Browser Features
"Silent failures" make a site difficult or even impossible to navigate. They often result in not finding information—usually because I don’t even know it’s there—or in a conversation (phone or email) with a PR person like this:
PR: It’s right under the Resources link.
Me: What Resources link?
PR: The one at the right side of the navigation bar.
Me: What navigation bar?