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  1. Helen Cha, Polly Cline, Lilly Liu, Carrie Meek, and Michelle Villagomez "Direct Selling and Economic Empowerment in Brazil: The Case of Avon." Edited by Anuradha Dayal-Gulati, Kellogg School of Management, 2003.

  2. Syed Firdaus Ashraf. "Worms Found in Chocolate Packet," rediff.com, October 3, 2003.

  3. See multiparty video conferencing, http://www.n-Logue.com.

  4. Saritha Rai. "In Rural India, a Passage to Wirelessness." The New York Times, August 4, 2001.

  5. Harish Damodaran. "Try Amul's New Ice Cream and—Be Relieved." The Hindu Business Line, September 8, 2002.

  6. Roberto Hernandez and Yerina Mugica. "What Works: Prodem FFP's Multilingual Smart ATMs for Micro Finance." World Resources Institute, Digital Dividend Website, digital dividend.com, August, 2003.

  7. http://www.bimbo.com

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