- Step #1: Investigate Whitelist and Blacklist Software for Both SMS and E-Mail Messages for Your Mobile Users (or Develop Your Own)
- Step #2: Stay Up-to-Date On the Growing Problem of Wireless Spam with Virus Payloads, and Prepare Patches and Other Defenses
- Step #3: Find Better Ways to Filter the Messages that Get Routed to Mobile Devices
- Step #4: Make Sure that Your Carrier Knows You're Concerned About Mobile Spam
- Step #5: Institute an Enterprise Policy that Protects Against Wireless Spam
- Step #6: Get Serious About the Problem
Step #6: Get Serious About the Problem
Above and beyond these hands-on techniques, perhaps the best thing IT administrators can do is take the coming mobile spam problem seriously. So far, however, it seems that few U.S. administrators are interested. When we asked IT managers for feedback on how they were dealing with the problem, none was willing to participate. They said that they really didn't see wireless spam as a problem.
Years ago, the IT world had a similar attitude regarding traditional e-mail spam hitting their desktops—and later learned to regret their indifference. This time around, IT managers have a chance to get prepared before it's too late. Grab the opportunity while you still have it!