Home > Articles > Software Development & Management

This chapter is from the book

A Web Conferencing Example Using Both Domino and WAS

In this section, we discuss the design of a project that provides an "on demand" Web conferencing service and that incorporates both Domino and WAS product functions. It illustrates various ways in which Domino and WAS-based products can be combined to build applications providing complex function without a lot of custom application development.

The basic function of the service is to allow anyone with Internet access to register, schedule, and join browser-based conferences. The conferences include chat, multi-media, and whiteboard sharing functions. The Domino-based Lotus Instant Messaging (née Sametime) Room Server product is used for hosting the Web conferences. To register the Web conferences, the WAS based WebSphere Everyplace Subscription Manager (WESM) product is used. The Lotus Enterprise Meeting Server (EMS) product, which is a J2EE application, thus WAS-based, is used to manage the meetings and perform load balancing for the Sametime room servers. The EMS keeps track of logging into and exiting meetings for registered users. The Sametime room servers run on Domino servers, as they don't require transaction capability. The user registry is provided by the IBM Directory Server product and is shared across the room, subscription, and meeting servers. There was also a requirement for an outbound mail function, and this was provided by a stand-alone SMTP server. The project was designed for 24x7 availabilty, so many of the server nodes were built as clusters using an IBM clustering product, HACMP.

Figure 7-1 shows the overall architecture of the service and where the different types of servers are placed in the network tier layout. We point out that due to product requirements, not all the WAS servers are at the same WAS version. WESM runs on WAS V5, but the EMS product supports only up to WAS V4. For this reason, the WESM and EMS servers were built on separate server systems.

Figure 7.1Figure 7-1 Web Conferencing logical server architecture.

Directory Master-Peer Design for High Availability

The directory function of the Web conferencing service had two key requirements—that it be shared among the functional servers (e.g., for single sign-on) and that it be highly available. The approach taken was to place the directory server behind a shared load balancer and to make use of a master-peer replication topology provided by the IBM Directory Server product. Figure 7-2 depicts the directory server configuration.

In the master-peer approach, the directory client will read/write to the master. If the master server fails, the client requests are directed to the peer server until the master is made active again.

The replication process keeps the data in the master and peer directories synchronized. Whenever a write (or update) is to be done against the directory, it goes to the master. After the write/update is complete, it replicates it to peer server immediately. When the master server is down, the write/update goes to peer server, and it will be queued for replication once the master is restarted.

Figure 7.2Figure 7-2 Design for the shared directory.

For directory sharing, the Domino, WESM, and EMS servers are configured to the virtual IP address of the directory server. As part of their user management functions, the EMS and WESM applications perform write/update operations to the directory server.

WebSphere MQ Application Details

EMS communicates with the Sametime servers using the Java Message Service (JMS). This JMS communication is implemented using IBM WebSphere MQ message queuing. The JMS communication supports load balancing, server independence, and failover necessary to provide central meeting management for all of the clustered Sametime servers. It also allows centralized logging, statistics, and configuration change notification.

The Sametime Room servers must be able to communicate to EMS/WAS using TCP/IP port 900 (WebSphere 4.x JNDI port). The EMS and Sametime Room servers must be able to communicate to WebSphere MQ using TCP/IP port 1414.

WebSphere MQ Cluster Design

Because the WebSphere MQ (WMQ) server acts as the blood supply of the service, availability is a key criterion for these servers. It is also important that the design allow for the easy addition of MQ servers. IBM's High Availability Cluster Multi-Processing (HACMP) product (for AIX) is a control application that can link servers into highly available clusters. Clustering servers enables parallel access to data, which can help provide the redundancy and fault resilience required for business-critical applications.

The WMQ clusters reduce administration and provide load balancing of messages across instances of cluster queues. They also offer higher availability than a single queue manager because following a failure of a queue manager, messaging applications can still access surviving instances of a cluster queue. However, WMQ clusters alone will not provide automatic detection of queue manager failure and automatic triggering of queue manager restart or failover. HACMP clusters provide these features. The two types of cluster can used together to good effect.

By using WMQ and HACMP together, it is possible to further enhance the availability of the WMQ queue managers. With a suitably configured HACMP cluster, it is possible for failures of power supplies, nodes, disks, disk controllers, networks, network adapters, or queue manager processes to be detected and automatically trigger recovery procedures to bring an disabled queue manager back on-line as quickly as possible.

An HACMP cluster is a collection of nodes and resources (such as disks and networks), which cooperate to provide high availability of services running within the cluster. Hopefully, we've been making a clear distinction between such an HACMP cluster and a WMQ cluster, which refers to a collection of queue managers that can allow access to their queues by other queue managers in the cluster.

A "mutual takeover" configuration is one in which all nodes are performing highly available (movable) work. This type of cluster configuration is also referred to as "Active/Active" to indicate that all nodes are actively processing critical workload. An Active/Active cluster configuration is used for the Web conferencing service.

The load balancing is based on client connections and not the message distribution. Each Sametime room server has a connection to either of the cluster nodes through connection channel. If the queue exists on the queue manager node to which it is connected, it will always go there for the duration of the connection. Figure 7-3 depicts the overall cluster design.

Figure 7.3Figure 7-3 WebSphere MQ HACMP cluster (active-active) design.

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020