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Troubleshooting

Too Many Fonts

During a custom installation, I got the error message "Too Many Fonts Selected" after I marked the fonts I wanted to install. The installation continued, but now I'm not sure which fonts were installed.

All the fonts you marked were copied to your hard drive, but not all of them were registered. There is a limit to the number of fonts that can be registered in the Windows Registry. When you exceed this limit, all sorts of problems can crop up—from fonts not displaying correctly to buttons showing symbols instead of text. I've seen conflicting reports on what the actual limitation is, but most technicians recommend that you keep a maximum of 300 fonts registered at one time. This number includes any fonts that you already had on your system (such as Windows fonts and fonts installed with other applications). I would suggest that you run a typical installation so that the character set fonts and default fonts are safely installed before you attempt to install additional fonts.

To see the fonts that are currently registered on your system, open the Fonts folder by choosing Start, Control Panel, Fonts. To make room for the WordPerfect fonts, select and delete the fonts that you don't use. Then choose File, Install New Font to add fonts that were copied to the hard drive but not registered during setup.

Bad Dragging

I accidentally grabbed a margin guideline with the mouse and before I knew what was happening, half my page had new margins. How do I fix this?

It's really faster to undo the change than to try to drag the guideline back to its original position. Either click the Undo button, choose Edit, Undo, or press Ctrl+Z.

If you save the document before trying Undo, you won't be able to undo the margin change because by default, the Undo information isn't saved. You can still reverse the margin change though. Simply position the insertion point where the margin change begins, turn on Reveal Codes and delete the margin code. To delete the code, click and drag it out of the Reveal Codes window.

Disappearing Act

After spending 15 minutes selecting text and applying italics, I decided to change the font. Now all the text I italicized is back to normal. How do I restore the italics I originally had?

Sometimes changing the font causes your bold, italic, underline, or other font effects to disappear. Why? Because the new font doesn't support those effects. This doesn't happen very often—it occurs mostly with the more decorative fonts—but when it does, it's disconcerting. You can either switch to another font and see whether it supports them, or you can just forget about the effects.

Symbols Display As Empty or Black Boxes

When I open the Symbols dialog box, I don't see the special characters that are shown in Figure 3.8. I see black boxes instead. How can I get the special characters back?

Sometimes the registry entries for the WP character font files get corrupted and you have to re-create them. To force Windows to rewrite the entries, you'll need to delete the files (send them to the Recycle Bin), and then restore them. Click Start, Control Panel, Fonts. In the Fonts folder, select all the fonts that begin with WP (everything between WP Arabic Sihafa and WP TypographicSymbols). Delete the files. Restart the computer. Double-click the Recycle Bin icon, and then select all the WP fonts. Choose File, Restore.

If the characters are still displayed as black boxes, you might need to delete and reinstall the fonts. Follow the steps given in the previous paragraph to delete the fonts. Run the WordPerfect Office setup program to install the fonts again. You'll have to restart the computer after you update the install. The characters should then display correctly in WordPerfect.

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