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This chapter is from the book

Summary

  1. Six Sigma has to be coupled with the business processes that govern technology development and product commercialization.

  2. Align the tools and best practices of DFSS with your product development process phases and gates.

  3. Create management scorecards that measure new product development performance data in comparison to things customers directly state they care about.

  4. Executive management must drive Six Sigma into the upstream organizations that do advanced platform and product planning and applied research and technology development.

  5. Executive management cannot take a hands-off approach to the design and structure of the product development process and the tools that are required to develop the data they need to manage risk and cycle-time.

  6. Establish a disciplined product development process, require and personally participate in its use, and structure a system of performance metrics that are routinely summarized and used to manage risk and drive growth at the operational and strategic levels.

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