Business teams represent the fundamental relationship for identifying, specifying, prioritizing, and creating IT value. The role of the business as a partner of ITrather than a consumer of ITis institutionalized through this relationship. As shown in Figure 2, every technology project is done within the context of a business team. Business staff and IT staff are paired, and every project has a business unit champion and a business project champion. All members of the team have accountability as well as responsibility. The business team concept is so important that the business case template explicitly requires the business unit champion and the business project champion to be named. Our goal is a consequence-minded culture: It's not about "me being right," it's about getting to the right solution. Everyone owns the problem and everyone owns the solution.
Figure 2 Partnering.